Programme Content (1-Day Structure)
1. Introduction to Professional Training
- What makes effective training?
- Training vs Coaching vs Mentoring vs Teaching
- The trainer’s role and responsibility
2. How Adults Learn
- Knowles’ Andragogy
- Motivation and WIIFM
3. Core Learning Models
- Training Cycle
- Conscious Competence Model
- Kolb’s Learning Cycle
- Honey & Mumford Learning Styles
4. Training Design Fundamentals
- Writing effective training objectives
- Structuring learning for impact
- The 3-Step Training Design Model
5. Training Methods & Techniques
- Instructor-led training
- Discussions, group work, and case studies
- Demonstrations and practice
- Action planning and skill transfer
6. Questioning Skills for Trainers
- Open, closed, probing, and funnel questioning
- Using questions to check understanding and build engagement
7. Non-Verbal Communication in Training
- Reading group energy and engagement
8. Psychological Safety in the Training Room
- Contracting with delegates
- Encouraging participation
- Managing disruption and resistance
- Creating a safe learning environment
9. Preparing for Effective Delivery
- Managing nerves
- Building rapport
- Optimising interaction and participation